Maria is 93 and lives with her 24/7 carer Anna in her large flat in Vienna. With the exception of her grandson Gerhard, who visits her at weekends, the rest of the family lives in sunny Carinthia in good health. Due to the relatively long journey, the whole family only comes together from time to time. The coronavirus pandemic makes this situation even more difficult. Although Maria enjoys the company of her carer Anna, she often wants nothing more than to see her son Peter. Maria's great longing often leads to periods of depression and overemotionality.
Peter's cousin Elfriede had the solution: Elfriede has owned the JAMES Tableta tablet for senior citizens, especially for video telephony. Elfriede uses the Tablet mainly so that they can make their medical appointments online, as their trusted doctor's surgery is relatively far away. However, the tablet is also perfect for maintaining private contacts. After Peter has used the Tablet at his cousin's house, he equipped both himself and his mother Maria with the tablet.
The best thing about it: Maria doesn't need to be afraid of using the tablet, as she simply has to pick it up and hang up when her son makes video calls - just like when she makes a familiar phone call. Maria is also becoming more and more confident and is already making video calls independently to her dear friend Irmgard, who lives in a care home. Irmgard's care home even has several JAMES Tablets. When Maria calls, the JAMES Tablet Irmgard á la hotel service brought directly to her room. From now on, she can experience the voices and faces of her loved ones live at any time.
But Anna, Maria's carer, is also enthusiastic about the advantages of the tablet; since the JAMES Tablet is in operation in Maria's flat, Anna can carry out her everyday care tasks and activities with the help of the integrated MOCCA ONE software and then manage them. MOCCA ONE is the market-leading platform in mobile / outpatient care software and, as a 24/7 carer, is an absolute enrichment for Anna's work routine.